Shipping policy

At Great Fuels, we work to ensure that your snacks reach you fresh, safely packed, and on time.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after successful order confirmation.

Orders placed on Sundays, public holidays, or during high-volume sale periods may require additional processing time.

Once your order has been dispatched, you will receive tracking information on your registered email address and/or mobile number, where available.

Delivery Time

Most orders are typically delivered within 3–7 business days after dispatch, depending on your location and the serviceability of our courier partners.

Delivery timelines are estimates and may vary due to circumstances outside our control, including courier delays, weather conditions, public holidays, regional restrictions, or other logistical issues.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, Great Fuels may offer free shipping or promotional shipping rates subject to the terms of the relevant offer.

Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate shipping information.

Please carefully check your name, mobile number, PIN code, house/flat number, street, landmark, and other address details before placing your order.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-dispatch.

Delayed or Undelivered Orders

While we make every effort to ensure timely delivery, Great Fuels cannot guarantee delivery on a specific date.

If your tracking information has not been updated for an unusually long period or your order has not arrived within the expected delivery period, please contact us at info@greatfuels.co.in with your order number.

Our team will coordinate with the courier partner and assist you.

Damaged Packages

If your package appears damaged, tampered with, or opened at the time of delivery, please take clear photographs or a video of the package before opening it.

If the products inside are damaged, defective, expired, or incorrect, please contact us as soon as possible in accordance with our Refund & Cancellation Policy.

Contact Us

For questions regarding shipping or delivery, contact:

Great Fuels
Email: info@greatfuels.co.in
Website: greatfuels.co.in