Privacy policy

Great Fuels respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, share, and protect information when you visit greatfuels.co.in, place an order, contact us, or otherwise interact with our services.

Information We Collect

When you browse our website, create an account, place an order, contact us, or subscribe to communications, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction information
  • Customer-support communications
  • Device, browser, IP address, and website usage information
  • Marketing preferences

We collect information that you provide directly as well as certain information automatically generated when you use our website.

How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order confirmations and tracking updates
  • Respond to customer-service requests
  • Process refunds, replacements, and cancellations
  • Detect or prevent fraudulent or unauthorized transactions
  • Improve our website, products, and customer experience
  • Maintain business and transaction records
  • Comply with applicable legal and regulatory obligations
  • Send promotional communications where permitted or where you have provided appropriate consent

Payments

Payments made through our website may be processed by third-party payment gateways and payment-service providers.

Great Fuels does not independently require you to provide payment-card information by email or customer-support messages.

Payment providers may collect and process information according to their own privacy policies, security standards, and applicable laws.

Shopify

Our online store is powered by Shopify.

Shopify and services integrated with our Shopify store may process certain customer and transaction information as necessary to provide ecommerce functionality.

Their processing of information is also subject to their applicable privacy terms and policies.

Shipping and Service Providers

We may share information necessary to fulfil your order with trusted service providers, including payment processors, logistics and courier companies, technology providers, analytics providers, communication providers, and other vendors that help operate our business.

We only intend to share information reasonably necessary for those providers to perform their services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, and support analytics and marketing activities.

Your browser may allow you to control or disable certain cookies. Disabling some cookies may affect website functionality.

Marketing Communications

Where permitted, we may send you information about products, offers, launches, and other updates.

You may opt out of promotional communications using the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to your orders or customer-service requests may still be sent where necessary.

Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no internet-based service or electronic storage method can be guaranteed to be completely secure.

Your Choices and Rights

Subject to applicable law, you may contact us regarding access to, correction of, or other requests concerning personal information associated with you.

We may need to verify your identity before processing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services.

Great Fuels is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or applicable requirements.

The latest version will be posted on this page.

Contact Us

For questions regarding this Privacy Policy or your personal information, contact:

Great Fuels
Email: info@greatfuels.co.in
Website: greatfuels.co.in